Get help from the Wynna team

A question, a problem, or something that does not look right. Write to us and a person will answer.

Write to us

Email us at any time, or use the form here. Either way it lands in the same inbox and a member of the team replies.

We answer every message, in the language you write in.

The things parents ask most, before you write.

The sign-in email has not arrived
Check your spam or promotions folder, and that the address was typed correctly. The link works once and lasts 24 hours. Ask for a new one from the sign-in page if it has expired.
Go to sign in
Adding pages to a subject that already exists
Open the subject from your child's home, choose Manage files, and add the new pages there. The existing plan keeps its topics and the new pages are added to it.
How it works
Changing or cancelling a plan
Your plan is managed from the parent dashboard. Cancelling keeps access until the end of the period you have paid for.
Open the parent dashboard
Exporting or deleting your data
Both are in the parent dashboard under your data. Deleting a child profile removes that child's progress permanently. The Privacy Notice has the detail.
Read the Privacy Notice

A question, a problem, or something that does not look right. Write to us and a person will answer.

Email us at any time, or use the form here. Either way it lands in the same inbox and a member of the team replies.

We answer every message, in the language you write in.

The things parents ask most, before you write.

The sign-in email has not arrived
Check your spam or promotions folder, and that the address was typed correctly. The link works once and lasts 24 hours. Ask for a new one from the sign-in page if it has expired.
Go to sign in
Adding pages to a subject that already exists
Open the subject from your child's home, choose Manage files, and add the new pages there. The existing plan keeps its topics and the new pages are added to it.
How it works
Changing or cancelling a plan
Your plan is managed from the parent dashboard. Cancelling keeps access until the end of the period you have paid for.
Open the parent dashboard
Exporting or deleting your data
Both are in the parent dashboard under your data. Deleting a child profile removes that child's progress permanently. The Privacy Notice has the detail.
Read the Privacy Notice